Delivery & Shipping Policy

Delivery & Shipping Policy

Shipping Information

At MikeProStore, we are committed to providing fast and reliable delivery services to our customers. Please review our Delivery & Shipping Policy to understand the details of how we process and ship your orders.

Order Processing

• Processing Time: Orders are typically processed within 1-2 business days after your order has been placed. Once your order is processed, it will be prepared for shipment.
• Business Days: Orders are processed and shipped from Monday to Friday, excluding public holidays. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods and Delivery Times

• Standard Shipping: We offer standard shipping across all of the Netherlands. Delivery times typically range from 3 to 7 business days, depending on your location.
• Express Shipping: For faster delivery, we offer an express shipping option. Delivery times typically range from 1 to 3 business days. Please note that express shipping may not be available for all products or regions.

Shipping Costs

• Free Shipping: We offer free standard shipping on all orders.
• Express Shipping: The cost of express shipping varies depending on the weight of your order and your delivery location. The exact shipping cost will be calculated at checkout.

Tracking Your Order

• Tracking Information: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order through our carrier's website.
• Delivery Updates: You will also receive updates on the status of your delivery, including estimated delivery times and any potential delays.

Delivery Issues

• Incorrect Address: Please ensure that all shipping information is accurate at the time of order. We cannot be held responsible for deliveries made to incorrect or incomplete addresses provided by the customer.
• Missed Delivery: If you miss a delivery attempt, the carrier may leave a notification with instructions on how to reschedule or pick up your order.
• Lost or Damaged Packages: In the rare event that your package is lost or damaged during transit, please contact us immediately at mikeprostore@gmail.com. We will work with the carrier to resolve the issue as quickly as possible.

International Shipping

• Availability: We currently offer shipping only to Netherlands.
• Customs and Import Duties: International orders may be subject to customs fees, taxes, and import duties. These charges are the responsibility of the customer and vary depending on the destination country. Please ask first on availability product to your country.

Delivery Delays

• Unforeseen Circumstances: While we strive to meet our estimated delivery times, delays can occur due to factors beyond our control, such as severe weather conditions, customs delays, or carrier issues. We will do our best to keep you informed in the event of a delay.

Contact Us

If you have any questions or concerns about our Delivery & Shipping Policy, please do not hesitate to contact our customer service team at mikeprostore@gmail.com. We are here to assist you with any issues related to your order and delivery.